Terms and Conditions

Policies

Cancellation Policy:

In the event you need to cancel your appointment, please be sure to notify me no later than 24 hours before your scheduled appointment. Failure to notify in time will incur a cancellation fee. To ensure the cancellation policy is upheld, I require a credit card to book any appointment. Any appointment not cancelled within 24 hours of the scheduled date and time falls under my cancellation policy protocol. You will be charged 50% to your card on file of the scheduled services value. Any appointment canceled within 6 hours of scheduled date and time or failure to show up to your appointment will result in a charge of 100% of the service value. If you have any questions regarding this policy please communicate them before committing to an appointment.

Saved Payment Method:

All guests' payment methods are safely and securely stored on file using my POS system. My POS system uses Stripe, the world’s leading secure and PCI compliant online payment processor.

Service Adjustment Policy:

I strive to offer my guests the highest level of satisfaction. If you are having challenges with the service provided, let me know within 7 days of your visit and I am happy to correct the issue with no additional charge.

Product Return Policy:

A lightly used product may be returned by the next scheduled appointment you have with me. Make sure to reach out to me with your concerns as soon as possible after using the product​.

Confidentiality and Privacy:

Every client has the right to privacy and confidentiality. The conversations you have with me will remain confidential. Client information and email lists are confidential and will not be sold or shared with outside companies.